What Is Jane App? Pricing, Features & Latest Updates

Let’s start with the basics. Jane App is an all-in-one practice management software built for healthcare providers think physiotherapists, chiropractors, massage therapists, acupuncturists, counsellors, and clinics that handle both in-person and virtual appointments.

It brings scheduling, charting, payments, and online booking together in one clean platform. The idea is simple: instead of juggling Google Calendar, PayPal, and paper notes, you get one digital system that does it all.

Jane App is cloud-based, so you can access it anywhere desktop, tablet, or phone. Most users say it feels like having a digital receptionist who never takes a break.

Who Created and Owns Jane App

Jane App was founded in 2012 by Alison Taylor (a physiotherapist) and Trevor Johnston (a designer) in North Vancouver, Canada. The two saw how messy appointment management could get in small health clinics, so they decided to build a platform that looked beautiful and worked flawlessly for everyday admin tasks.

The company, Jane Software Inc., is still independently owned, and the founders continue to lead it. That independence means updates and pricing are driven by user feedback, not investor pressure.

Over the years, Jane has grown from a small Canadian startup into one of the most trusted names in practice management software across North America, Australia, and the UK.

What Happened to the Jane App?

If you’ve been googling “What happened to Jane App?”, you might have seen a few old forum posts or social media rumours suggesting it was down or discontinued. Here’s the truth: Jane App hasn’t gone anywhere.

The confusion started when users faced temporary outages during scheduled maintenance or version rollouts. Jane’s team has been transparent about these updates, often improving speed, design, and integrations afterward.

In 2025, Jane App continues to expand its integrations and telehealth features. The latest updates include:

• Redesigned dashboard for faster navigation
• New charting templates for mental health and physiotherapy
• Integrated insurance claim submission for US and Canadian users
• Improved video session quality for telehealth appointments
• Client forms automation, letting patients fill out intake info before visits

So if you’re wondering whether the Jane App is still active, yes it’s alive, well, and improving faster than ever.

How Much Does Jane Software Cost per Month?

Jane App runs on a subscription model. You can choose from several plans depending on your clinic size.

There’s also a free trial that lets you test every feature before committing.

You can add optional extras like text reminders or advanced analytics for small monthly fees. Pricing is transparent no hidden costs or long contracts.

Key Features That Make Jane App Stand Out

Here’s what makes Jane more than just another appointment scheduler:

1. Online Booking & Scheduling – Clients can see your availability in real time and book directly. You get instant notifications.
2. Charting & Notes – Fully customisable templates with secure storage. You can draw, add photos, or use voice-to-text.
3. Billing & Payments – Accept cards, track invoices, and manage receipts from the same screen.
4. Telehealth – Built-in secure video sessions (no Zoom required).
5. Client Reminders – Automated text and email reminders reduce no-shows.
6. Reports & Insights – Track revenue, appointment types, and attendance trends.
7. Insurance Management – Submit claims, track statuses, and organise coverage details.
8. User Permissions – Add multiple team members with custom access levels.

What people love most is the user experience it’s smooth, clean, and doesn’t need a manual to use.

Pros and Cons of Jane App

Let’s be real no app is perfect. Here’s a quick breakdown:

Pros

• Intuitive interface
• All-in-one solution (no extra software needed)
• Regular updates and responsive support
• HIPAA and PIPEDA compliant
• Excellent telehealth integration

Cons

• Price can add up for large teams
• Limited custom branding options
• Mobile app isn’t as advanced as desktop
• Occasional downtime during updates

Still, the pros easily outweigh the cons for most clinics and solo practitioners.

Jane App vs Other Scheduling Platforms

Jane App competes with platforms like SimplePractice, Cliniko, and TheraNest. Here’s how it stacks up:

While SimplePractice and Cliniko are strong options, Jane wins on charting flexibility and design. Cliniko is cheaper but lacks insurance features that many North American users need.

Why Businesses Love Jane App

For small wellness clinics, Jane removes admin stress. You spend less time buried in spreadsheets and more time with clients. It also helps build client loyalty patients love the self-serve booking system and digital receipts.

Plus, for clinic owners managing a team, Jane’s reporting tools show who’s performing well, how often clients return, and what services drive the most income.

If you’re a blogger or small business owner who handles client bookings or online sessions, using smart digital tools like Jane App and productivity boosters such as an AI Reword Tool can completely change how efficiently you work.

Final Verdict – Is Jane App Worth It in 2025?

If you’re running a clinic or wellness business and still rely on spreadsheets or manual scheduling, Jane App is absolutely worth it.

It’s intuitive, secure, and scales with your growth. The pricing is fair for what you get especially when compared to hiring admin staff. And with its new AI-powered reporting and insurance integrations, it’s positioning itself as a front-runner in healthcare management software.

Bottom line: Jane App isn’t just an appointment tool it’s a business partner.